About Shuford Federal Credit Union

We work differently than a traditional bank at Shuford Federal Credit Union.  We treat your money, well, like it’s your money.  Please feel free to contact us or visit us.

Our headquarters is located in Hickory NC.  You can find us at 882 16th Street NE, Hickory NC 28601.  Call us at (828) 568-1234 or fax us at (828) 568-1235. Feel free to submit an email, we will get back to you as soon as possible.(staff email address are listed below)

If you are closer to Granite Falls, we also have a branch at 12 Falls Ave, Granite Falls NC 28630.  Feel free to call us there at (828) 568-1234, extension 225.

We’re open Monday through Friday, 8:30am-5pm Monday through Thursday and 8:30am-5:30pm on Friday.  Our Granite Falls location closes daily from 1pm-2pm.

Meet Our Staff

Jerry Gaillard – (828) 568-1234, extension 202 /email address:  jerry@shufordcu.org

Rita Faulkenbury – (828) 568-1234, extension 209 /email address:  rita@shufordcu.org

Debbie Whittington – (828) 568-1234, extension 210 /email address:  debbie@shufordcu.org

Katherine Stockwell – (828) 568-1234, extension 207 /email address: katherine@shufordcu.org

Rachel Lloyd – (828) 568-1234, extension 205/ email address:  rachel@shufordcu.org

Megan Burchette- (828)568-1234 extension 204 /email address:  megan@shufordcu.org

Brenda Ballou – (828) 568-1234, extension 225/ email address:  brendab@shufordcu.org

Jennifer Whaling – (828)568-1234 extension 208/email address:  jennifer@shufordcu.org

Ashley McPeek – (828)568-1234 extension 206 / email address: ashley@shufordcu.org

Karlie – The Credit Union Mascot (due to the lack of opposable thumbs, Karlie cannot be reached by telephone)

Join the Credit Union Family

We want you to join our family.  At Shuford Federal Credit Union, it’s all about you.  Anyone living, working, or worshipping in Catawba, Burke, Caldwell, or Alexander counties can become a member and start receiving our fantastic credit union benefits.  Membership is also open to immediate family of current members.

Credit Union News

Did you know that a Credit Union is different from a bank?  A Credit Union is member owned which means we don’t answer to shareholders.  There are many more differences.  Click here to learn more about the differences:

Please check out our newsletter to learn more about the latest happenings at Shuford Federal Credit Union.

 

Our History and Mission Statement

Shuford Federal Credit Union was formed August 27, 1967. We are a non-profit financial co-operative owned by our members. We are federally-chartered and federally insured and regulated by the National Credit Union Administration (NCUA), an agency of the U.S. Government.

We offer a full range of financial products and services to our members and their families.

SFCU is owned by its members and governed by a volunteer, member-elected board of directors.
Our members are the heart of the credit union and they are the only reason we exist.

Shuford FCU Holiday Closings

New Years Day

Martin Luther King Jr. Day

Good Friday

Memorial Day

Juneteenth

Independence Day

Labor Day

Columbus Day

Veteran’s Day

Thanksgiving Day

Christmas Day

New Year’s Day

SCU DEBIT & CREDIT CARDS

  • Lost or stolen SCU debit card
    1-888-241-2510 (when calling within the US)
  • 1-909-941-1398 (when calling outside the US)
  • Card Activation and PIN Change
  • 1-866-762-0558 (Domestic)
  • 1-501-588-7531 (International) 
  • Dispute for SCU debit card
    1-888-514-1502
  • Lost or stolen SCU Visa credit card
    1-800-325-3678
  • Dispute SCU Visa credit card
    1-800-600-5249

Helpful Hints: 

  • Never give anyone your security details, such as your PIN or full banking password – at most, banks will ask for random characters from them.
  • Never assume an email, text or phone call is authentic, these things are really easy to replicate.
  • Never let yourself be rushed, a genuine organization will never press you for information and will always be patient.
  • Always follow your instincts – if something doesn’t feel right, there’s a good chance something is amiss.
  • Always stay in control – know where your credit and debit cards are at all times, and don’t panic and make a decision you’ll regret, especially if you feel you’re being pressured into it.